Advanced Reporting Capabilities
Understand your voice and messaging KPIs at a glance. We make actionable business intelligence available for each department in your organization.
Visualize
Your business trends
All Your Data
Reported at all times
![Dashboard Icon](https://orcawave.net/wp-content/uploads/2017/08/Dashboard.png)
Configurable Dashboards
Design your application dashboard to meet your needs. Configure your report widget to gauge your business performance or expose concerning trends at a glance.
![Visuals Icon](https://orcawave.net/wp-content/uploads/2017/08/Visual.png)
Insights into your KPIs
Drill into your key performance indicators with our extensive margin and operational analytics.
![Tool Icon](https://orcawave.net/wp-content/uploads/2017/08/Tools.png)
Custom Reports
Have a unique reporting or alerting need? Orca Wave's data analysts are standing by to work with you in crafting custom reports and data integrations to reveal new information.
Dashboard Reports
- Short call trends across your network
- Switch utilization (peak calls)
- Product performance
- Net settlement/carrier revenue imbalance
Custom Capabilities
- Integrate other data sources into your calling data
- Email pushed reports designed by request
- Call pattern analysis to fit your unique needs
- User defined data feeds into your 3rd party systems
Analytics
- Multi-level margin analysis
- Operational details including call quallity, NER, and more
- Current and proposed routing details
- Supplier rate change impact
- Volume trends
- Supplier invoice validation
- Call record lookup
Reports API
- RESTFul interfaces
- Minutes of Use for your DID, TFN and ITFS
- Customer assigned inventory
- Short call data across all platforms
- Product performance (revenue and cost data by product)
- Concurrent call volumes
- carrier revenue imbalance/net settlement data