Advanced Reporting Capabilities

Understand your voice and messaging KPIs at a glance. We make actionable business intelligence available for each department in your organization.

Visualize

Your business trends

All Your Data

Reported at all times

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Configurable Dashboards

Design your application dashboard to meet your needs. Configure your report widget to gauge your business performance or expose concerning trends at a glance.

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Insights into your KPIs

Drill into your key performance indicators with our extensive margin and operational analytics.

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Custom Reports

Have a unique reporting or alerting need? Orca Wave's data analysts are standing by to work with you in crafting custom reports and data integrations to reveal new information.

Dashboard Reports

  • Short call trends across your network
  • Switch utilization (peak calls)
  • Product performance
  • Net settlement/carrier revenue imbalance

Custom Capabilities

  • Integrate other data sources into your calling data
  • Email pushed reports designed by request
  • Call pattern analysis to fit your unique needs
  • User defined data feeds into your 3rd party systems

Analytics

  • Multi-level margin analysis
  • Operational details including call quallity, NER, and more
  • Current and proposed routing details
  • Supplier rate change impact
  • Volume trends
  • Supplier invoice validation
  • Call record lookup

Reports API

  • RESTFul interfaces
  • Minutes of Use for your DID, TFN and ITFS
  • Customer assigned inventory
  • Short call data across all platforms
  • Product performance (revenue and cost data by product)
  • Concurrent call volumes
  • carrier revenue imbalance/net settlement data