Advanced Reporting Capabilities
Understand your voice and messaging KPIs at a glance. We make actionable business intelligence available for each department in your organization.
Visualize
Your business trends
All Your Data
Reported at all times
Configurable Dashboards
Design your application dashboard to meet your needs. Configure your report widget to gauge your business performance or expose concerning trends at a glance.
Insights into your KPIs
Drill into your key performance indicators with our extensive margin and operational analytics.
Custom Reports
Have a unique reporting or alerting need? Orca Wave's data analysts are standing by to work with you in crafting custom reports and data integrations to reveal new information.
Dashboard Reports
- Short call trends across your network
- Switch utilization (peak calls)
- Product performance
- Net settlement/carrier revenue imbalance
Custom Capabilities
- Integrate other data sources into your calling data
- Email pushed reports designed by request
- Call pattern analysis to fit your unique needs
- User defined data feeds into your 3rd party systems
Analytics
- Multi-level margin analysis
- Operational details including call quallity, NER, and more
- Current and proposed routing details
- Supplier rate change impact
- Volume trends
- Supplier invoice validation
- Call record lookup
Reports API
- RESTFul interfaces
- Minutes of Use for your DID, TFN and ITFS
- Customer assigned inventory
- Short call data across all platforms
- Product performance (revenue and cost data by product)
- Concurrent call volumes
- carrier revenue imbalance/net settlement data
